# The Question List

Covering 2026-06-03 to 2026-09-01
249 reviews read this period, 249 of them new. At published reply rates, roughly four in five App Store reviews never receive a developer reply.

## New this week

### 21 people: How can I cancel my subscription and stop being charged? (new) - Headway - Daily Micro Learning

> I canceled my trial before the deadline and was charged anyway. Be sure you want it before trialing the app.
> - [Don’t do a trial](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-16

> I’ve been charged $20 every month for something I never even used (since February) because it was confusing. I’m not even sure I realized I …
> - [Terrible](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-14

> Don’t provide proper way to cancel subscription- looting people. Don’t give your information by the time u figure out you will be charged yearly. Awful
> - [Rip off](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-06

### 16 people: How can I get a refund for unauthorized or accidental charges? (new) - Headway - Daily Micro Learning

> I downloaded this app from an Instagram ad. The subscription price they showed was really low when I purchased it. But they charged me $60 …
> - [This app is a scam!!!](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-28

> Expensive subscription with no real value and terrible customer service, if I could give negative stars I would. Bunch of scammers.
> - [Terrible App](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-10

> I will no longer support this company that will not hear its customers. They grab you with Instagram ads to purchase from their website instead …
> - [BEWARE: No refund policy for website purchasers](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-08

### 8 people: How can I stop deceptive subscription sign-up and billing practices? (new) - Headway - Daily Micro Learning

> Delete app now. Do not sin up.
> - [Beyond a scam](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-29

> I was charged for three extra months of this app ($90) after the trial ended without notice. Beware of this scam app.
> - [Recurring charges](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-27

> They renew without warning! Pay attention if you planing only for a trial and do not want to continue
> - [Subscription](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-11

### 5 people: How can I fix app crashes, freezing, and login issues? (new) - Headway - Daily Micro Learning

> I can’t enjoy the app. The ai chat freezes up when you ask it questions. Or try to have a conversation. The books lag out …
> - [The app keeps freezing up on me.](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-30

> After I bought the subscription the app kept kicking me off, waste of money
> - [waste of money](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-13

> I don’t have access to to the account but they are charging my card ! HORRIBLE ! Be careful if you CONSIDER IT and change …
> - [Steal from you !](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-03

### 4 people: How can I remove unwanted content recommendations and ads? (new) - Headway - Daily Micro Learning

> With every single click they just pop up this trial ad, or we got an offer ad, it’s impossible to use the app without paying! …
> - [How many times do you want to pop that trial and we got an offer for you pop up ad?](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-27

> The summaries themselves are pretty good. Everything else is horrible. They have added in all these features that make the app super messy and inconvenient. …
> - [used to be 5 stars :(](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-15

> I have 30 books saved to my library and after an audio summary is finished it automatically plays another random book. So annoying. Another feature …
> - [Paid App Plays Books You Don’t Want](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-14

### 3 people: How can I access more detailed content beyond basic excerpts? (new) - Headway - Daily Micro Learning

> One of my apps!! Wish there was access to the full book though after reading the summaries because there’s a few I’d love to read …
> - [Love it](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-17

> The information (so far) has been very basic and any thing about sex has been pg at best
> - [Pretty basic](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-06-30

> Doesn’t get into the nitty gritty. These are just excerpts from books that talk about basics. I learned nothing. Basically click bait.
> - [Micro Information](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-06-18

### 3 people: How can I browse without constant purchase prompts? (new) - Headway - Daily Micro Learning

> It’s free to download but u can’t actually do anything without getting a pop up asking u to buy a subscription. I’ll be nice enough …
> - [it’s not free](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-29

> Be very careful at checkout. It keeps asking you to confirm purchase and has added another option and if you don’t catch it, you are …
> - [Checkout misleading](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-28

> Literally does not let you do anything, even doing something free like scrolling on their “shorts” it will pop up literally every 2 seconds to …
> - [Cash grab](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-11

### 2 people: How can I add annotation and collaboration features? (new) - Headway - Daily Micro Learning

> The way this was presented was as if it would be something that the wife and I could work on together. So we both bought …
> - [Completely misleading advertising](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-06-18

> I just wish I could annotate too. Some concepts I highlight might be a little difficult for me to completely and comfortably have my head …
> - [Awesome learning resource](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-06-18

### 2 people: How can I get better audio options including human voice? (new) - Headway - Daily Micro Learning

> This simply can’t compete with listening to an author present their own book. Audiobooks take longer, but have better depth, and a less grating voice.
> - [AI voice is a tough listen](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-17

> I want to give this app more stars but the 1 male 1 female AI voices make this difficult for those who want to listen.
> - [More voices please](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-17

### 2 people: How can I make the app free or lower the price? (new) - Headway - Daily Micro Learning

> Too expensive
> - [Not worth](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-29

> Nice app just wish it was free
> - [Paul Huiet](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-21

## Headway - Daily Micro Learning

16 standing asks

### 21 people: How can I cancel my subscription and stop being charged? (new)

> I canceled my trial before the deadline and was charged anyway. Be sure you want it before trialing the app.
> - [Don’t do a trial](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-16

> I’ve been charged $20 every month for something I never even used (since February) because it was confusing. I’m not even sure I realized I …
> - [Terrible](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-14

> Don’t provide proper way to cancel subscription- looting people. Don’t give your information by the time u figure out you will be charged yearly. Awful
> - [Rip off](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-06

### 16 people: How can I get a refund for unauthorized or accidental charges? (new)

> I downloaded this app from an Instagram ad. The subscription price they showed was really low when I purchased it. But they charged me $60 …
> - [This app is a scam!!!](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-28

> Expensive subscription with no real value and terrible customer service, if I could give negative stars I would. Bunch of scammers.
> - [Terrible App](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-10

> I will no longer support this company that will not hear its customers. They grab you with Instagram ads to purchase from their website instead …
> - [BEWARE: No refund policy for website purchasers](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-08

### 8 people: How can I stop deceptive subscription sign-up and billing practices? (new)

> Delete app now. Do not sin up.
> - [Beyond a scam](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-29

> I was charged for three extra months of this app ($90) after the trial ended without notice. Beware of this scam app.
> - [Recurring charges](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-27

> They renew without warning! Pay attention if you planing only for a trial and do not want to continue
> - [Subscription](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-11

### 5 people: How can I fix app crashes, freezing, and login issues? (new)

> I can’t enjoy the app. The ai chat freezes up when you ask it questions. Or try to have a conversation. The books lag out …
> - [The app keeps freezing up on me.](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-30

> After I bought the subscription the app kept kicking me off, waste of money
> - [waste of money](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-13

> I don’t have access to to the account but they are charging my card ! HORRIBLE ! Be careful if you CONSIDER IT and change …
> - [Steal from you !](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-03

### 4 people: How can I remove unwanted content recommendations and ads? (new)

> With every single click they just pop up this trial ad, or we got an offer ad, it’s impossible to use the app without paying! …
> - [How many times do you want to pop that trial and we got an offer for you pop up ad?](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-27

> The summaries themselves are pretty good. Everything else is horrible. They have added in all these features that make the app super messy and inconvenient. …
> - [used to be 5 stars :(](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-15

> I have 30 books saved to my library and after an audio summary is finished it automatically plays another random book. So annoying. Another feature …
> - [Paid App Plays Books You Don’t Want](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-14

### 3 people: How can I access more detailed content beyond basic excerpts? (new)

> One of my apps!! Wish there was access to the full book though after reading the summaries because there’s a few I’d love to read …
> - [Love it](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-17

> The information (so far) has been very basic and any thing about sex has been pg at best
> - [Pretty basic](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-06-30

> Doesn’t get into the nitty gritty. These are just excerpts from books that talk about basics. I learned nothing. Basically click bait.
> - [Micro Information](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-06-18

### 3 people: How can I browse without constant purchase prompts? (new)

> It’s free to download but u can’t actually do anything without getting a pop up asking u to buy a subscription. I’ll be nice enough …
> - [it’s not free](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-29

> Be very careful at checkout. It keeps asking you to confirm purchase and has added another option and if you don’t catch it, you are …
> - [Checkout misleading](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-28

> Literally does not let you do anything, even doing something free like scrolling on their “shorts” it will pop up literally every 2 seconds to …
> - [Cash grab](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-11

### 2 people: How can I add annotation and collaboration features? (new)

> The way this was presented was as if it would be something that the wife and I could work on together. So we both bought …
> - [Completely misleading advertising](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-06-18

> I just wish I could annotate too. Some concepts I highlight might be a little difficult for me to completely and comfortably have my head …
> - [Awesome learning resource](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-06-18

### 2 people: How can I get better audio options including human voice? (new)

> This simply can’t compete with listening to an author present their own book. Audiobooks take longer, but have better depth, and a less grating voice.
> - [AI voice is a tough listen](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-17

> I want to give this app more stars but the 1 male 1 female AI voices make this difficult for those who want to listen.
> - [More voices please](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-17

### 2 people: How can I make the app free or lower the price? (new)

> Too expensive
> - [Not worth](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-29

> Nice app just wish it was free
> - [Paul Huiet](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-21

### 2 people: How can I clarify free vs paid functionality and content types? (new)

> Very misleading
> - [Too much reading](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-10

> Technically free app, but once you download you can’t do anything for free. Might be a cool app, but I wish they were honest if …
> - [Not actually free](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-15

### 1 person: How can I get more inspirational content and stories? (new)

> I liked it at first, especially since it lets you listen at fast speeds. There was a lot of self help stuff but after a …
> - [Interesting](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-07-04

### 1 person: How can I add a queue feature for content? (new)

> Great books available but needs a queue feature.
> - [Good content](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-06

### 1 person: How can I understand if my behavior is self-sabotage or procrastination? (new)

> I struggle with procrastination. I’m not clear whether this is more than those around me. I suspect it’s my self sabotage behavior. Listening to these …
> - [Not usually a self help consumer](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-06-25

### 1 person: transparent billing and easy subscription cancellation (new)

> I was charged several times without my knowledge their subscription is very misleading and very difficult to cancel. Do not use!
> - [Misleading charges beware](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-06-22

### 1 person: stop charging for unwanted yearly plan (new)

> I would NOT recommend trying this app for the short free trial they offer. I was just billed $89.99 for a full year when I …
> - [Would NOT Recommend This App at All](https://apps.apple.com/us/app/id1457185832?see-all=reviews), 2026-08-06

## The numbers behind this report

Every line above counts DISTINCT people, never posts. Each is linked to the public page it came from, so you can check any of them in one click.

- New this period: 249
- Read this period: 249
- Analysed: 249

Source: App Store (US). 249 reviews analysed over 90 days. Each link opens that app's App Store reviews page; Apple publishes no address for an individual review.
